Lost Words (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Lost Words.

This Privacy Policy applies to our website and its associated subdomains (collectively our “Service”) alongside our application Lost Words. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

• Cookie: small amount of data stored by your browser.
• Company: refers to Lost Words.
• Country: Romania.
• Customer: person or organization using Lost Words services.
• Device: any internet-connected device.
• IP Address: identifier for devices connected to the Internet.
• Personnel: employees or contractors of Lost Words.
• Personal Data: information identifying a natural person.
• Service: services provided by Lost Words.
• Third-party service: advertisers, partners, analytics providers.
• You: person using Lost Words services.

What Information Do We Collect?

We collect information when you visit our app, register, place an order, subscribe to a newsletter, reply to a survey, or fill out a form.

• Name / Username
• Email Address
• Age

How Do We Use The Information?

We use your information to:

• Personalize your experience
• Improve our app and services
• Improve customer service
• Process transactions
• Administer promotions or surveys
• Send periodic emails

End User Information from Third Parties

We may collect data users made available on social media, depending on their privacy settings.

Sharing Information with Third Parties

We may share personal and non-personal information with:

• Advertisers and marketing partners
• Affiliated companies
• Service providers (hosting, email, database, customer support, etc.)
• Analytics partners and ad networks
• Government or law enforcement, if required

Email Usage

By submitting your email, you agree to receive communications from us. You can unsubscribe at any time.

How Long Do We Keep Your Information?

We retain your information only as long as necessary to provide services or meet legal requirements.

Security

We use SSL encryption and secure servers, but no system is 100% secure.

International Data Transfers

Your data may be transferred globally as part of service delivery.

Updating or Deleting Your Information

You may request updates, corrections, or deletions of your personal data by contacting us.

Sale of Business

Your information may be transferred to a successor entity in the event of a merger or acquisition.

Links to Other Websites

We are not responsible for third-party websites linked from our Service.

Advertising & Cookies

We may use cookies and advertising technologies to improve relevance.

Blocking Cookies

You may disable cookies, but some features may not work correctly.

Remarketing

We may use remarketing services to show ads to previous visitors.

Payment Details

Payment information is stored securely and never stored long-term.

Kids’ Privacy

We do not knowingly collect data from children under 13.

Changes To This Policy

We may update this Privacy Policy and will notify users before changes apply.

GDPR Compliance

EU users have rights to access, delete, or restrict processing of personal data.

California Privacy Rights (CCPA & CalOPPA)

California residents have additional rights regarding their personal data.

Contact Us

If you have questions, contact us:

• Email: support@mobilesog.com
• Website: mobilesog.com